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TD Direct Investing Reviews

 
Please note that TD Direct Investing has been discontinued and is no longer available. You can read our old review of TD Direct Investing below, or check out the rest of the UK Online Trading Websites we've reviewed.

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Editor's Overall Rating:
Average User Rating:
(based on 10 reviews)

Category: UK Online Trading Websites
Website: http://www.tddirectinvesting.co.uk/



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Web site and service rubbish.
10 June 2014
Reviewer: Dvdcapon from Uk

174 of 299 people found this review helpful

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Three members of our family had accounts with TD. The web site invariably fails if you want to do anything other than do a trade. Problems over a couple of years were numerous but main issues were poor service following issues with the web site. The operation of our accounts were mainly done over the phone due to a lot of the menu choices on the web site not working, so in effect it made the web site pointless unless you were doing a straight forward trade. Linking accounts menu did not work, obtaining online statements did not work, history menu only showed transactions such as selling and buying, on one occasion when solicitors transferred money in it just appeared as cash with no details, money was moved between accounts over the phone by TD but none of these actions were recorded within the accounts, the money just disappeared leaving no trace of the actions.

Overall this left us with no faith and gave the impression this company was incompetent and did nothing over the years to sort out the problems that they were made aware of. In the end we all got fed up and withdrew all our money and ISA's.

In summary, I would not recommend TD Direct Investing to a friend.



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