Oh so so so so so so baddddddddd !!!! 19 January 2015 Reviewer: Evan Stephens from Ireland
97 of 146 people found this review helpful
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If you want to give your self an aneurysm this is the broker for you.
Terrible TERRIBLE website, a 10 year old could program the coding better !!!
Customer service is unbelievably bad, you're trusting a company with hundreds of thousand of pounds and yet they will leave you on hold for at least half an hour, will take at least 2 days to respond to an email and then you will never be able to talk to the same person twice so you have to go through everything from the start. They are also seriously rude at times.
Your account will NEVER show the correct amount of funds or even the correct currency, like COME ON !!!
I tried to transfer money out of my account cause I'm changing to IG (way way better), and they of course messed it up, taking more than 2 weeks to transfer money, it should only take a few hours at most.
I literally can not think of even one half of a good thing to say about them. Save your self the stress and the hospital visit trade with ANY other broker.
In summary, I would not recommend TD Direct Investing to a friend.