Please note that TD Direct Investing has been discontinued and is no longer available. You can read our old review of TD Direct Investing below, or check out the rest of the UK Online Trading Websites we've reviewed.
Non-Existent Communication 02 September 2015 Reviewer: Out Of Pocket from UK
148 of 309 people found this review helpful
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They sold an investment without authority even when another department had already confirmed (in writing) that they wouldn't.
Four separate attempts to get an answer over a 6 week period have been met with deafening silence - no choice but to refer this matter to the Financial Ombudsman.
In short, this business is okay all the time everything goes according to plan, but if they make a mistake or there is a problem that needs sorting out - they don't want to know.
Treat with extreme caution!
In summary, I would not recommend TD Direct Investing to a friend.
